InfraWare respects the importance of your time. That is why we have live Representatives available to answer and direct your call to the appropriate person in a timely fashion. A dedicated Account Manager is also always available during business hours to answer your questions.
The privacy and security of patient data is critical. InfraWare is HIPAA compliant, SOC2 audited, and ensures that each and every transcriptionist completes HIPAA certification compliance training yearly.
InfraWare provides several layers of quality assurance to provide you with the accurate documentation. All transcriptionists are put through a rigorous 100% QA training process and subject to random audits of their files every week. All transcriptionists must maintain 98% or higher QA scores to be retained.
With comprehensive options including secure emailing, faxing, and and even uploading directly into your EMR, InfraWare will customize a solution that meets your workflow needs.
InfraWare’s No-click Documentation℠offers your doctors easy-to-use dictation software and high-quality medical transcription that will integrate into any EMR for MU/MACRA compliance.
Customer satisfaction is our number one priority, and we will work with you to provide the best possible documentation process for you and your organization.
Accurate and compliant documentation is crucial to the healthcare industry, and we understand the importance of being a part of that process. We will work with you to find ways to improve workflows and provide high-quality documentation that saves you time and reduces costs. We want to help reduce your documentation burden.
The value of your time, the dignity of your work, and the importance of a professional outcome demand it.
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