Trusted by 6 of the 10 top U.S. insurance carriers.
On-Site Inspection & Documentation
InfraWare has access to a national network of trained, professional Contents Inspectors who can provide on-site creation and documentation of inventories.
Inventory Pricing Service
We will also price the collected inventory for you! All “priced items” include applying a category and selector (if pricing occurs in XactContents), depreciation and any notes or other pieces of information that you may require. See our informational video on YouTube by clicking here.
Voice2Voice
Schedule an appointment with an IW Resource at a time that works for your adjuster. Our experienced, professional Resources work with the Adjuster to gather the details that drive the price point of the item lost. We know the questions to ask!
Check out how InfraWare can help you with content claims!
The valuation of property contents can be very expensive to manage internally. Improve quality and speed, InfraWare’s Valuation service is far less expensive than other software or outsourced solutions.
Improve Accuracy
InfraWare will provide accurate and defensible valuations for all of your claims. Our experienced Estimators will go to great lengths to ensure that your inventory items are replaced with the closest items of like, kind and quality possible.
Contents Hotline
The Contents Hotline is designed for rapid claim closure, many times while the Adjuster is on site. We will work with the Adjusters to provide valuation and documentation services live on the telephone for your smaller claims. Many calls are completed within five to ten minutes and the priced items are returned immediately after.
Optimized Technology
Our Call Center technology ensures your claims will be easy to process and track. Customizable reports and efficient workflows ensure you can close your claims in a high quality, efficient manner.
Reduce Costs
By taking advantage of InfraWare’s workflow options you will free up adjusters to focus more on strategic tasks and customer service. Closing claims faster with more accurate replacement values will result in an overall cost savings. Large losses are turned around in a fraction of the usual time, usually 48 hours or less.
Platform Agnostic
We will complete all documentation and estimation services in the format of your choosing. From Excel to XactContents, InfraWare can help.
Dedicated Account Representative
To support you and you will be provided a path of escalation to ensure we provide optimum service.